Shipping policy
This Shipping Policy applies to orders placed through mypeaksummit.com, operated by Hikgear Commerce LLC.
1. Order Processing Time
Orders are prepared and processed once payment has been successfully confirmed.
Most orders are processed within 1 to 2 business days. Orders placed during weekends, public holidays, or non-business days will begin processing on the next available business day.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking details, when tracking information is available.
2. Processing and Handling Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Transit time time within 3-5 business days. (Monday–Friday, excluding holidays)
3. Total Delivery Time
Standard Shipping: 4–7 business days (Monday–Friday).
4. Fulfillment
Orders are prepared and shipped through our trusted fulfillment partners and third-party shipping providers.
To support reliable order processing and meet the requirements of our payment and processing partners, My Peak Summit may utilize fulfillment solutions located in different regions, including U.S.-based fulfillment services for applicable orders when necessary.
5. Shipping Rates
Any applicable shipping fees will be calculated and displayed during the checkout process before you complete your purchase.
From time to time, My Peak Summit may offer promotional free shipping opportunities or special delivery offers. When available, these offers will be clearly shown at checkout and applied according to the applicable terms.
6. Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
If you realize that your shipping address contains an error, please contact us as soon as possible at help@mypeaksummit.com
Address changes can only be requested before your order has been processed or shipped. Once an order has been dispatched, we cannot guarantee that shipping details can be modified.
7. Contact Information
If you have questions about this Shipping Policy or need assistance, please contact us:
Email: help@mypeaksummit.com
Phone: "METTRE TEL ICI"
Our customer support team is available Monday through Friday, from 8:00 AM to 7:00 PM, and we aim to respond to all requests within one business day.
Business Address:
30 N Gould St Ste R Sheridan, WY 82801, United States